Higher Education Resource Officer


The office of the Higher Education Resource Officer (HERO) helps resolve issues, answers questions and provides information to Tennesseans who are faculty, staff or employees of Tennessee’s higher education systems and institutions. The office also reviews and evaluates higher education policy.


Shiri Anderson
Higher Education Resource Officer

James K. Polk Building
505 Deaderick Street, Suite 1700
Nashville, TN 37243-0268

Phone: (615) 401-7886
Toll free phone: 1-855-440-HERO (4376)
Fax: (615) 532-9237
Email: hero@cot.tn.gov