Higher Education Resource Officer


Are you trying to resolve an issue with a Tennessee public higher education institution or system?

Have you experienced challenges navigating the policies and procedures of Tennessee’s higher education institutions and systems?

Do you need help obtaining a response from a higher education institution or system?

If you answered yes to any of the above questions and you work as a faculty member, staff member, or employee in Tennessee higher education, the Comptroller’s Higher Education Resource Officer (HERO) can help.

  • HERO Infographic1 of 4
  • Requesting Assistance from the HERO2 of 4
  • MTSU/ Meharry Medical College Partnership3 of 4
  • Higher Education Policy Portal4 of 4

The HERO is part of the legislative branch of Tennessee state government and is attached to the Comptroller’s Office. The HERO provides independent oversight of state government’s responsiveness to faculty, staff, and employees of Tennessee’s higher education institutions and systems.



Contact Your HERO

Shiri Anderson
Higher Education Resource Officer

Office: (615) 401-7886
Toll free: 1-855-440-HERO (4376)
Email: hero@cot.tn.gov

Submit electronic contact form